At 33ph33, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law. We encourage you to read it in full.
A plain-language summary of our key privacy commitments. The full legal text follows below.
We collect only the personal data necessary to operate your 33ph33 account — including your name, contact details, date of birth, payment information, and gaming activity. We do not collect data we do not need.
Your data is used for account management, identity verification (KYC), payment processing, fraud prevention, regulatory compliance with PAGCOR, and providing customer support. Nothing more.
We share your data only with trusted service providers who help us operate the platform — such as payment processors like GCash and PayMaya — and with regulators where required by Philippine law. We never sell your data.
33ph33 uses industry-standard encryption (TLS/SSL), secure data storage, access controls, and regular security audits to protect your personal data from unauthorized access, disclosure, or loss.
Under the Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, delete, and object to the processing of your personal data. You can exercise these rights by contacting our Data Protection Officer.
We retain your personal data for as long as your account is active and for a minimum of five (5) years after account closure, as required by PAGCOR regulations and Philippine AML law.
This Privacy Policy applies to all personal data collected by 33ph33 through the website at https://33ph33.net, its mobile application, and any related services. By registering an account or using the 33ph33 platform, you acknowledge that you have read and understood this Privacy Policy.
33ph33 ("we," "us," "our") is committed to protecting the privacy and personal data of all users of the 33ph33 online gaming platform. This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
This policy describes in detail the types of personal data we collect from players and visitors, the purposes for which that data is processed, the parties with whom it may be shared, the security measures we employ to protect it, and the rights available to you as a data subject under Philippine law.
We encourage you to read this Privacy Policy carefully and in its entirety. If you have any questions or concerns about how your personal data is handled, please contact our Data Protection Officer using the details provided in Section 16.
For the purposes of the Data Privacy Act of 2012, 33ph33 acts as the personal information controller (PIC) in respect of the personal data collected through the 33ph33 platform. As the PIC, 33ph33 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
33ph33 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. The DPO can be contacted using the details set out in Section 16 of this policy.
Where 33ph33 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors (PIPs) and are contractually bound to process data only in accordance with 33ph33's instructions and applicable Philippine data protection law.
33ph33 collects the following categories of personal data from players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya number, BPI/BDO/Metrobank account details, transaction history | Payment processing, withdrawal verification, AML compliance |
| Gaming Activity Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Game provision, responsible gaming monitoring, fraud detection |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimization |
| KYC Documents | Copies of government-issued IDs, proof of address, selfie verification images | Identity verification, regulatory compliance |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
We do not collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming assessments or as mandated by applicable law.
33ph33 collects personal data through the following means:
Under the Data Privacy Act of 2012, 33ph33 processes your personal data on the following legal bases:
33ph33 uses the personal data we collect for the following specific purposes:
33ph33 will never use your personal data to make automated decisions that produce legal or similarly significant effects on you without human review, except where required by law or where you have given explicit consent.
33ph33 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the 33ph33 website or use the mobile application.
We use the following categories of cookies:
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 33ph33 platform. 33ph33 does not use third-party advertising cookies or cross-site tracking technologies.
33ph33 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We share your personal data only in the following limited circumstances:
All third-party service providers who process personal data on behalf of 33ph33 are required to enter into data processing agreements that obligate them to maintain appropriate security measures and process data only as instructed by 33ph33.
33ph33 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While 33ph33 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential. If you suspect unauthorized access to your account, contact our support team immediately.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 33ph33 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act and NPC Circular No. 16-03.
33ph33 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR regulations, AML Act |
| Financial & Transaction Data | 5 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| KYC Documents | 5 years after account closure | PAGCOR KYC requirements |
| Gaming Activity Logs | 3 years from date of activity | PAGCOR audit requirements |
| Support Communications | 3 years from date of communication | Legitimate interests (dispute resolution) |
| Technical / Log Data | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in a manner that prevents re-identification. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by 33ph33:
To exercise any of the above rights, please submit a written request to our Data Protection Officer using the contact details in Section 16. We will respond to all verified requests within thirty (30) days of receipt. We may require you to verify your identity before processing your request.
33ph33 will not charge a fee for exercising your data subject rights in ordinary circumstances. Where requests are manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline to act on the request, in accordance with NPC guidelines.
The 33ph33 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The minimum age for casino-style gaming in the Philippines is 21 years, as prescribed by PAGCOR regulations.
If 33ph33 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate action in accordance with our Terms and Conditions and applicable law.
If you are a parent or guardian and believe that your child under the age of 21 has registered on the 33ph33 platform, please contact our Data Protection Officer immediately using the details in Section 16.
21+ ONLY. 33ph33 takes underage access extremely seriously. Age verification is conducted at registration and may be repeated at any time. Any attempt to circumvent age verification controls is a violation of our Terms and Conditions and may be reported to the relevant authorities.
In certain circumstances, personal data collected by 33ph33 may be transferred to, stored in, or processed in countries outside the Philippines — for example, where our technology infrastructure providers or KYC service providers operate servers in other jurisdictions.
Where such cross-border transfers occur, 33ph33 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. These safeguards may include contractual clauses, binding corporate rules, or transfers to jurisdictions recognized by the NPC as providing an adequate level of data protection.
By using the 33ph33 platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.
The 33ph33 platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 33ph33 platform and does not cover the privacy practices of any third-party websites or services.
33ph33 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the 33ph33 platform.
33ph33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision will always be displayed at the top of this page.
Where changes are material — that is, where they significantly affect your rights or how we process your personal data — 33ph33 will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect.
Your continued use of the 33ph33 platform after any amendment to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the revised policy, you must cease using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 33ph33, please contact our Data Protection Officer. Our DPO is available to assist you with data subject rights requests, privacy complaints, and general data protection inquiries.
You may also use this contact to report any suspected data breach or unauthorized access to your personal data. Please include as much detail as possible in your communication so that our team can respond promptly and effectively.
Data Protection Officer — 33ph33 | Email: [email protected] | Subject Line: DATA PRIVACY REQUEST
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC can be reached through their official government website and offices in Manila.
We take your privacy seriously so you can focus on what matters — enjoying the games. Register now and experience the 33ph33 difference. 21+ only. Play responsibly.